Senpilot
Full Stack Engineer
Zero-to-one AI and ML products for utilities, including spatial models on satellite, aerial, and LiDAR imagery, real-time voice AI agents for customer service, and a company-wide system of record.
- Delivered zero-to-one AI and ML products end to end for utilities, collaborating with and reporting directly to the CEO.
- Built spatial AI models fusing Sentinel-2, commercial aerial imagery, and LiDAR, with U-Net segmentation and tree crown extraction (watershed, DeepForest), to flag risk along power lines before outages and fires occur, saving utilities thousands of hours on the ground observing power lines.
- Built and led integration of the customer service product: real-time voice AI agents on a LiveKit agent harness with full-duplex speech-to-speech models (OpenAI Realtime, Grok); tool calls query CIS customer data, check outages, and ping AMI smart meters, automating inbound calls during storms and overnight hours.
- Collaborated with marketing and sales to design and build a single system of record for prospect and customer management, now used across the company and supporting successful conversion in outbound efforts.